One of the hardest adjustments I had when I first became a manager was adjusting to the fact that not everyone was going to love me. In fact they may not even like me. Up until then that is what I strived for. As a salesperson, one learned to go out of their way to […]
Spreading A Little Love
I’m feeling love in the air. Do you feel it too? It’s that February thing. Valentine’s Day. A spot of red hot warmth in the middle of the cold, dark winter. That promise that love lives, not just in the green of spring and summer, but in the gray depths of what can sometimes seem […]
Managing Expectations
The headline of the article in the print edition of Wednesday’s New York Times Business section read “Sales Miss Forecast at Amazon.” The online version was more pointed. “Amazon’s Revenues Disappoint.” Judging by the number of Amazon boxes I saw delivered on an average December day to my West Side building, I found this difficult […]
9 Tips For Using Email
As I was saying yesterday, your email says a lot about who you are and how you interact with others. You can gain a customer or lose one. Deepen a friendship or splinter it. It’s your choice. If you find that your email is getting the better of you, here are 9 suggestions to put […]
What Your Email Habits May Be Saying About You
I write a lot of emails. Every day. Sometimes they are to complete strangers I’d like to do business with. Sometimes they are to people I know really well. Sometimes people I know not so well. Sometimes I am responding to a reader of my blog or someone who wrote me a note just to […]
A Dose Of Agapi
I am biased. No doubt. You’ll find most Greeks are. There is an affinity we hold for each other. Meet someone and find out they too share your heritage and you are already friends. As a child it drove me crazy. My father would point out this person and that person who had achieved some […]
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