Mom always told me to think before I speak. Especially when I was filled with emotion. She said that when I didn’t, I had a tendency to utter words that had little daggers attached to them and were hurtful. Once the words were out of my mouth I wouldn’t be able to take them back. […]
Managing Expectations
The headline of the article in the print edition of Wednesday’s New York Times Business section read “Sales Miss Forecast at Amazon.” The online version was more pointed. “Amazon’s Revenues Disappoint.” Judging by the number of Amazon boxes I saw delivered on an average December day to my West Side building, I found this difficult […]
9 Tips For Using Email
As I was saying yesterday, your email says a lot about who you are and how you interact with others. You can gain a customer or lose one. Deepen a friendship or splinter it. It’s your choice. If you find that your email is getting the better of you, here are 9 suggestions to put […]
What Your Email Habits May Be Saying About You
I write a lot of emails. Every day. Sometimes they are to complete strangers I’d like to do business with. Sometimes they are to people I know really well. Sometimes people I know not so well. Sometimes I am responding to a reader of my blog or someone who wrote me a note just to […]
The Tale Of The NBC Forest
There were problems in the Forest. The biggest problem was that The Forest Keepers had stopped seeing it. All they could see was one tree. And that tree was The Money Tree. It was looking a little sickly. It needed something but no one was quite sure what. Something before it started losing more leaves. […]
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